Automatically send patches, security updates and new applications
How to simultaneously provision and manage mobile devices ?
Remote IT, whether it is mobile, embedded or fixed, is increasing. Companies have increasingly large numbers of mobile devices spread out over wide areas. One challenge IT departments face is updating and monitoring these fleets of various devices.
IT departments must manage devices such as PC’s, laptops, Windows Phones, etc..These machines have different operating systems and business applications.The devices are evolving and being updated with increasing frequency.
Companies need a tool suited to managing the remote IT fleet.
We have a device management software solution that is capable of simultaneously managing ALL these terminal types.
In accordance with ITIL processes, our tool can manage changes, transmit updates or applications, schedule installations and monitor devices for proper functioning. The software can also manage complex situations, and various applications based on user profiles.
Target users
- Sales force (SFA)
- Maintenance technicians (FFA)
- Delivery people
- Experts, controllers
- Pharmaceutical sales teams
- Offices, points of sale, stores
Example uses
- Remote application installing/uninstalling and updating
- Installation of security patches
Benefits
- Time saving
- Automation of IT processes
- Centralized Management
- One single tool to manage laptops and PDA’s
Customer testimonials (click on logo to see case study)
"Thanks to IBM service and the MEDIACONTACT software, we have access to the inventory of each device, data from deployment reports, after-sales service for each terminal, and visibility for terminal communications activity. Together, these services are invaluable in ensuring the proper functioning of our applications."Hervé Kerleguer - COFELY Section Manager, EDF SUEZ Group
"MediaContact enabled us to set up data flow exchanges on the fly and to increase the number of transfers. It provides remarkable reliability and stability, and considerably simplifies our work processes through the integration of remote application distribution and remote inventory management into a single data exchange tool."Emmanuel Grelaud IT Director - COMPASS Group France
"Given the number of PDAs that were deployed, it was critical from the projects outset to consider a solution for managing the terminals. MediaContact gives us real control over the entire fleet of PDAs while increasing their availability and without hindering users."Fabien Jean - Mobile Applications Project Manager - DALKIA
"In addition to the synchronization tasks it performs with perfection, MediaContact represents for us an enormous help in terms of administrating our remote devices. It allows us to offer mobile users a truly optimized medium, and the result is everyone wins."Bertrand de Morel - DIM Information Systems Director
"We were already convinced of the effectiveness of Telelogos software in terms of reliability of data exchange. We are also extremely satisfied with the ease of administration of remote sites that the new MediaContact solution provides on a daily basis."Thierry Lamblin - Midas IT Technical Manager
"The MediaContact software is an essential component in our mobile solution. Its synchronization reliability gives us peace of mind and the application updates can now be done without any physical intervention." Michel Tourtet - Information Systems Manager -TEISSEIRE
